Nope, as a Bark Buildings resident you get to enjoy all the perks free of charge.
Once you register you’ll have access to everything in your Bark Buildings account dashboard. You’ll also be able to reach out to your community manager
Yes. Bark Buildings is exclusively available to residents living in our partnered communities. To find a Bark Building in your area, email us at firstname.lastname@example.org.
Yes, registering with Bark Buildings is part of the application process for all new residents. Residents who get a new pet or assistance animal after they’ve already moved in are also required to re-register.
In Jersey City only, Bark Buildings also provides in-home pet care services such as dog walking through its team of full and part time employees. See below for more frequently asked questions pertaining to our Jersey City operations.
Services are available Monday through Friday from 10am to 6pm, but in home sitting services are available 365 days a year. Our customer service hours are listed below, but you can always contact your pet care professional during a service by messaging them directly through the app. For urgent issues a manager is always on standby, just call us.
Customer Service Hours
Monday to Friday - 8am to 6pm
Saturday/Sunday - Closed
Absolutely! We are fully insured and bonded for the safety of you and your dog.
Yes, Bark Buildings conducts in depth background checks on all new team members before they are brought on board.
We take training very seriously. Prior to being hired, all dog walkers are interviewed and required to pass an assessment that tests their pet care knowledge. If they are hired, each dog walker on our team goes through an extensive multi-day training program consisting of theoretical and field training with a Canine Specialist and Community Manager. All walkers start out walking single dogs and slowly work their way up to more complex group services as they gain more experience and complete higher levels of training. Training and development remains an ongoing requirement for all staff members throughout their employment with Bark Buildings.
Cancelling scheduled services is free, as long as you submit your request before the deadline. For all services other than In Home Sitting, the cancellation deadline is 5pm on the day before your scheduled service. Services that are canceled after 5pm on the day before the service will be charged a $10 fee and services canceled on the same day will be charged in full.
For details on our cancellation policy for in-home sitting services please inquire at the time of booking or email us at email@example.com.
We will always do our best to accommodate same day bookings, but availability may vary depending on the walker scheduled within your building. Please make sure to submit any last minute bookings by texting our hotline at (844) 822-3647, to ensure our Community Manager receives your request as quickly as possible!
The price you pay for each service depends on the number of weekly recurring services that you sign up for. For example, if you book five of the 15 Minute Solo Walk services on a weekly recurring basis, you’ll qualify for the lowest price of $15/service. If you book just one 15 Minute Solo Walk service, the price will be $18. For sittings, reduced pricing is based on five or more consecutive nights but they are not required to be weekly recurring.
Adding an additional dog from the same household is only an extra $5 per service (with the exception of In-Home Sitting and Obedience Training services). In-Home Sitting is an additional $10/service, while Obedience Training is $20/service.
Yes, we do our best to provide you and your pet with the consistency of seeing the same familiar faces when possible. Our employees prefer it that way as well!
Yes but we may alter the service depending on the condition. If there are significant changes made to services due to the weather, we will always do our best to notify you in advance.
Nope! Bark Buildings works directly with your building’s management team to obtain a copy of your key which is kept in a secure lockbox within your building.
Depending on the type of service you book, we walk between 1 and 4 dogs at a time. To ensure the highest level of safety and quality we never walk more than 4 at a time.